The Process

How the feedback
loop closes.

From a guest in your space to an alert on your phone. See how Feedbackscreen turns physical interactions into digital insights.

01. The Context

Works in your physical space

We don't just track "the business". We track the specific spot where experience happens. Whether it's a hotel room, a gym station, or a restaurant table, you get granular data.

  • 1 Hotels: Know exactly which room (e.g., Room 305)
  • 2 Gyms: Know exactly which zone (e.g., Cardio Floor)
  • 3 Retail: Know exactly which register (e.g., POS #1)
Setup Plan
Venue: The Grand Metro Hotel
Monitoring Zones
Lobby Area
→ Concierge Desk
→ Coffee Bar
Wellness Floor
→ Gym (Cardio Zone)
→ Spa Reception
Guest Rooms
→ Room 101 - 500
Alert Routing
Room Issue → Housekeeping Mgr
Gym Feedback → Facility Ops
02. Structure

Organized for your business

Whether you have one location or one hundred, our structure scales with you. Keep data separate, organized, and easy to manage.

Top Level

Your Brand

The headquarters. Manage billing, staff members, and global templates from one place.

Grand Hotel Group
Industry: Hospitality
Plan: Enterprise
Middle Level

Your Locations

Physical sites. Each location has its own timezone, manager, and displays.

London Property
Manager: John Doe
Timezone: London
Ground Level

Your Spaces

The specific spots where feedback happens. Each gets a unique QR code.

Room 305
Scans: 142
Rating: 4.8/5
03. Deployment

Deploy in minutes.

You don't need an IT team. Whether you need 5 touchpoints for a boutique studio or 500 for a hotel chain, the system does the heavy lifting.

01
Define Zones
List your areas (e.g., "Cardio", "Lobby", "Spa") in the dashboard.
02
Auto-Generation
We instantly create unique, secure feedback links for every spot.
03
Download & Print
Get a PDF with all your QR codes, ready to print.
04
Go Live
Place the codes. You're ready to receive data immediately.
feedbackscreen.com/f/abc...
Room 305 - Feedback

From Scan to Insight in <1s

When a customer scans, you know instantly. No waiting for nightly reports. No lag. Just real-time reality.

Instant
Capture

Secure recording

Live
Dashboard

Updates immediately

Smart
Analysis

AI Sentiment Check

Alerts
Notification

Only when it matters

04. Visibility

Keep staff in the loop

Your team isn't sitting in front of a computer. We integrate with physical e-ink displays (like TRMNL) so back-of-house staff, kitchen crews, or facility managers can see feedback scores at a glance.

What gets sent to the screen?

  • Live NPS & Sentiment Scores
  • Latest comments (e.g. "Great service!")
  • Response volume for the day
  • Urgent flag alerts
LIVE SIGNAL UPDATED:
NPS SCORE
72
⬆️ +2 vs yesterday
SENTIMENT
85%
Positive Signal
Latest • Room 305
"Room is spotless. Great service!"
TRMNL

Secure & Reliable

We handle the technical security so you can focus on your business. Your data is private, isolated, and protected.

Spam Protection

Smart rate limiting prevents spam submissions from the same device, ensuring your data remains clean and actionable.

Data Privacy

Strict isolation means your business data is completely separate from others. We are privacy-focused and do not track your customers across sites.

Secure Access

All links and APIs are secured with cryptographically strong tokens. Only you and your authorized staff have access to the results.

Ready to start?

Start collecting actionable data from your physical spaces in minutes.